FAQ - Frequently asked questions during the transition

How to manage rental and deposits in the FLiiP system
Your center offers equipment rental or/and equipment rental. It is possible to create subscriptions according to your rental. For example, a recurring o...
Thu, 10 Feb, 2022 at 10:31 AM
How to modify / extend the mass suspension of your subscriptions.
Does the situation force you to delay the reopening of your center? Did you enter a reactivation date that will need to be postponed? Here are the steps to ...
Thu, 10 Feb, 2022 at 10:47 AM
How to remove the schedule from your group lessons?
You must remove the schedule and you want to avoid doing lesson by lesson To get started, there are two ways to remove the display from your schedule wi...
Thu, 10 Feb, 2022 at 11:06 AM
How to apply a mass suspension of subscriptions / services as well as payments
It is possible to suspend one or more specific subscriptions/services. The current situation requires you to suspend your services for an indefinite tim...
Sat, 13 Nov, 2021 at 1:41 PM
The options available in the subscription list
All details about the options displayed in the subscription list In the administrator menu> subscription> list of subscriptions From this...
Mon, 7 Mar, 2022 at 3:51 PM
Do members have access to a contract?
At the time of purchase, what is sent to a member For each purchase completed in the FLiiP system, emails are automatically sent to members. They wi...
Sat, 13 Nov, 2021 at 2:16 PM
How to export members' visit history
Information needed to export all of your members' visits In the FLiiP platform, you must have proprietary access to export a visit report. Go ...
Mon, 7 Mar, 2022 at 4:08 PM
Understanding the status of transactions in error with Paysafe
What to do when a status is in error On the email linked to the platform, for example, info@ ... admin@ ... you receive the status of all your transacti...
Wed, 9 Mar, 2022 at 10:12 AM
Clear 'Cache and Cookies' in your browser
Are you experiencing weird and mysterious errors while using Fliip? It is possible that your browser has stored data that is causing these errors. We sugges...
Sat, 13 Nov, 2021 at 3:49 PM
Is it possible to have a personalized barcode for each member?
It is possible that each of your members have a barcode which you have the choice of assigning automatically or assigning it manually. Go to the member ...
Wed, 9 Mar, 2022 at 10:53 AM