FLiiP

Workout Managements 2

• How can I add the workout of the day?
• How do I use the screen share function of today's workout?

Reports & Payments 5

• How can I reprocess a transaction in error?
• How are payments handled by the system?
• How to set a fixed payment date
• Understand the transaction status "error" with Bambora
• User credit information

Modify / Cancel / Suspend a contract 2

• Change the dates of a membership
• How do I change the number of lessons manually for a customer?

General Settings 4

• Allow registration of multiple members of the same family
• Show Message tab
• Method of payment
• Number of days before the account is deactivated following a payment default

FLiiP Mobile App 5

• How to integrate with Ical or google cal?
• How does the instructor role work via the mobile app?
• How to access and connect to the center (via email)?
• Can I modify the theme (colour) of my mobile app?
• The mobile application and its use

Client Portal 3

• What do I need to validate when my member isn't able to connect to their profile?
• How can I renew my membership?
• How do I change or reset my password?

Payments 5

• Paysafe fee details
• Why choose direct debit?
• What currencies and payment methods does FLiiP accept?
• How do I choose the right payment processor? What are your choices?
• Bambora fee details

Initial setup steps 4

• Step 6 - Create FLiiP accounts for your staff
• Step 8 - Memberships
• Step 2 - Create your merchant account to process payments
• Step 7 - Create your class schedule

Online Store 1

• How to create your online Shop ? Training videos

How to set up your platform 5

• Étape 4 - Validez votre courriel de communication
• Étape 2 - Créez votre compte marchand pour traiter des paiements
• Étape 5 - Configurez les taxes
• Étape 3 - Connectez votre compte marchand
• Étape 1 - Configuration visuelle

Covid-19 1

• Covid-19 Questions

Contracts 8

• What is a pricing group?
• Best ways to create your memberships
• How can I print a copy of the member's contract ?
• Shared contract
• How to create a promotion on a specific membership?

View all 8

Accounting & Bookkeeping 5

• How to track your transactions versus deposits with Bambora
• Paysafe - Understanding the deposits in your account
• Deadline for deposits in your corporate bank account
• Accounting report / List of payments
• How to validate FLiiP and Bambora sales and deposits

Staff management 5

• How to assign a membership to an instructor/administrator ?
• How to set up compensation for your employees
• Payroll management
• Good management practices for instructors who offer courses in exchange for a membership
• How to take attendance for a course?

Service packages 2

• Services and appointment scheduling
• Insurance receipt for professionals

Member management 11

• Belt Management
• Management of multiple membership on the same user
• How to offer an additional free trial
• How do I follow up on completed memberships?
• Sending a purchase request (or renewal)

View all 11

FLiiP Integrations 3

• How to synchronize your FLiiP calendar to your Google calendar
• Which scanner can be used with my FLiiP software?
• Access to the entrance of your center

Schedule 4

• What is the difference between the button "cancel class" and "delete this class"?
• Best practices for creating a schedule
• The Attendance Interface
• How do I modify a course and notify my clients?

Event & Workshop 3

• Procurement process for events / workshops
• How to create events and workshops
• New feature: Events and workshops